Pharmacy
We’re pleased to provide pharmacy services at no cost to all TRICARE beneficiaries. We accept prescriptions from TRICARE network or non-network providers if the medication is covered by TRICARE.
New Prescriptions
The F.E. Warren pharmacy requires patients to activate prescriptions before arriving at the pharmacy – we won’t fill the medication until contacted. If the provider is at our facility and patients want prescriptions filled immediately after their appointment, please contact us via text message before leaving the appointment. Prescriptions will be held for 10 calendar days before being returned to stock, and patients must restart the activation process.
New Prescription Activation
There are three ways to activate new or renewed prescriptions. Remotely activating prescriptions via text message is the preferred way to activate and will reduce the amount of time spent waiting at the pharmacy.
Text message
Scan the QR code below or text “GET IN LINE” to 833-258-0768. Enter the DoD ID number of the patient requiring services into the activation queue at the pharmacy. All new or renewal prescriptions for medications received in the last four weeks will be processed and patients will be notified when they are ready for pickup. Prescriptions sent for acute illnesses (i.e., antibiotics, pain medications) will be processed as long as they are less than two days old.
Patient Portal
Message us via the MHS GENESIS Patient Portal to USAF FE Warren Pharmacy Messaging. Include the following information:
Phone
Call us at 307-773-3638.
Electronic Prescribing
What is Electronic Prescribing?
Electronic prescribing allows providers to send prescriptions electronically directly to the F.E. Warren pharmacy. Patients can get prescriptions from civilian providers filled at our pharmacy, even if not enrolled in the facility. We accept electronic prescriptions for all prescription types, including controlled medications.
Why Should my Provider E-Prescribe?
It’s Safe and Efficient
Electronic prescribing is the best way to keep personal health information safe. Patients can reduce the chance of transcription errors, prescription loss, and the need for doctor clarification when you chose electronic prescribing. Electronic Prescriptions are transmitted securely from your provider’s office straight to the pharmacy.
Convenient and Cost-Saving
Patients can save time by using ERxs and requesting activation via text message. Patients will only have to make one trip to the pharmacy, and can also take advantage of no copayment when they pick up prescriptions from F.E. Warren.
How Can I Choose E-Prescribing?
It’s easy. Please give your provider the information below to get started:
Pharmacy Name: DoD FE Warren EPharm
Pharmacy Zip Code: 82005
If patients and providers have issues getting the prescription to us, the provider’s electronic prescribing drug file may not be up to date. The provider may be selecting a discontinued NDC for the medication, which is blocking the prescription from getting to us.
Patients can also transfer prescriptions from a network pharmacy to a military pharmacy. Call us at 307-773-3638 to start the process. Transfers can take up to three business days while we attempt to contact the other pharmacy.
Paper Prescriptions
Paper or hard copy prescriptions are not preferred, but if that's all you have from your provider, please use the prescription drop box in the pharmacy lobby. Your prescriptions will be ready for pickup in two duty days. Please ask providers to send prescriptions electronically to DoD FE Warren EPharm.
Refill Prescriptions
Refills require two duty days for processing; they can be picked up at Window 3 at the pharmacy. Controlled medications won’t be released for pickup any sooner than three calendar days before patients would run out of their current supply. Regular medications may be requested when 75% of the current supply has been used.
Refills will be held for 10 calendar days. Refills not picked up in that time will be returned to stock, and patients must request the refill again; two-day processing will apply. Please ask to be signed up for prescription notifications to be sent a text message or receive a phone call when the refill is ready for pick up.
Refill Requests
Patients may request refills 24/7 by calling the automated refill line at 307-773-2330. Please call our call center at 307-773-3686 with any questions or issues.
If out of refills, contact the provider for a new prescription before coming to the pharmacy.
Prescription Pickup
Once your prescription is ready, please proceed to the pharmacy windows inside the building. Be advised, masks are mandatory while in the Medical Group.
Processing Time
Once activated, new prescriptions will be ready within one duty day. Some medications may be ready same day after consultation with pharmacy staff. All prescription refills will be ready within three duty days. Certain medications may need to be ordered in, which will add to processing time. Be sure to sign up for auto-notifications so you can know exactly when your prescription is ready (often much sooner than the promised pick-up time).
TRICARE Formulary
The TRICARE Formulary is a list of generic and brand-name prescription drugs covered by TRICARE. Patients can search the TRICARE Formulary to:
-
See how much prescriptions cost and where they can be filled
-
See if the prescription needs a prior authorization
-
Look up medical necessity criteria
-
Get prior authorization and medical necessity forms for prescriptions
Self-Initiated OTC Program (SICK Form)
The pharmacy now offers limited over the counter medications without a prescription for patients as young as 2 years old. This program is intended to provide patients some treatment and relief in place of a medical appointment. If you already have an appointment with your provider, please don’t request a SICK form at the pharmacy.
Who is eligible?
All TRICARE beneficiaries older than 2 years! If you can fill a prescription at the pharmacy, you can use the OTC program.
How does it work?
Request a SICK Form at Window 3 of the pharmacy. We’ll gather the items you requested and simply hand them to you at the window.
Special Duty Status?
If you are PRP, AUoF, or Flight status, you’ll need to get the SICK Form approved and signed by your provider. This adds a few extra minutes, but it’s still much faster than making an appointment!
Is there a limit to what I can get?
Yes; medications are limited to four items per patient per month. Parents can get up to four items for themselves and up to four items per child. Quantities are also limited to one of each selected medication per patient (for example, no getting four bottles of ibuprofen for the same patient at once).
We special purchase these items to ensure they’re labeled in accordance with federal Food and Drug Administration requirements. Sometimes we run out and/or can’t get them for various reasons. If we don’t have the product you request, we may be able to offer an alternative.
Medication Safety
Medication Disposal
Do you have unwanted, unused, or expired prescription drugs at home? It’d important to know how to safely dispose of them. Practicing good drug disposal habits protects you, your family, and your community.
Follow the proper procedures to prevent accidental prescription misuse and abuse, while also reducing chemicals that go into our water system and environment. Did you know F.E. Warren AFB makes it easy to dispose of your unwanted, unused, and/or expired medications with our Med Safe Drop Box?
The Med Safe Drop Box is located just inside the sliding doors on the same side of the building as the laboratory. It’s blue and looks like an old mailbox. Simply place your unwanted, unused, and/or expired medications in the pull-down drawer, close it, and listen as your medications deposit securely inside. We’ll make sure the medications are sent for appropriate and safe destruction.
There are a few items we can’t accept:
- Illegal drugs
- Aerosol spray cans
- Alcohol or hydrogen peroxide
- Needles or syringes
- Sharps containers
- Liquids more than four ounces
- Trash
- Mercury thermometers
- Batteries
- Chemicals
- Durable medical equipment
For any of the unacceptable items please visit the Environmental Protection Agency’s Household Hazardous Waste website for guidance on how to properly and safely dispose of them.
You can also contact your local police or fire department for guidance.
Other Pharmacy Options
As a TRICARE beneficiary, you have other pharmacy options:
Related Pharmacy Links
TRICARE Pharmacy Program
TRICARE Formulary Search Tool
Use the TRICARE Formulary Search Tool to look-up your medication. A search can tell you:
- Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug
- Where the prescription can be filled
- Copayments and limitations, such as prior authorization
- Coverage review requirements and forms
- Alternative medications, including costs
To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.