To increase patient safety and reduce pharmacy waste, prescriptions need to be activated prior to the pharmacy filling them. Patients may activate prescriptions by calling
307-773-3638, or online
by sending the pharmacy a message through the MHS GENESIS Patient Portal
. Prescriptions can also be activated in person
by pulling a ticket at the kiosk inside the pharmacy lobby.
Let a pharmacy staff member know if you would like to receive a call or text when your prescription is ready. Prescriptions are often ready sooner than the promised pick-up time, and a phone message can let you know as soon as they are done.
Sending prescriptions electronically is the safest and most preferred method for all prescriptions to include controlled substances. Have your doctor send all your prescriptions electronically to “DOD FE WARREN AFB EPHARM.” After your doctor sends us a prescription, please call 307-773-3638 to activate the medication for us to start filling it.
Hard Copy Prescriptions
Electronic prescriptions are safer, faster, and more convenient than “hard-copy” paper prescriptions and are preferred in the pharmacy. If your provider gives you a paper prescription, please ask them if they can send it electronically instead. If your provider is unable to send your prescriptions electronically, hard-copy prescriptions will still be accepted.
Patients may request refills 24-hours a day on the automated refill line at
or by sending the pharmacy a message through the MHS GENESIS Patient Portal. Refills for most medications may be requested when 75% of your current medication has been used. That means you may request a refill up to 3-weeks early on a 90-day supply of medication. Controlled substances can only be refilled three days early. If you have no remaining refills, you will need to contact your provider to send us a new prescription. Please do this at least a week before you run out of medication.
Once your prescription is ready, please proceed to the pharmacy windows inside the building. Be advised, masks are mandatory while in the Medical Group.
Once activated, new prescriptions will be ready within 1 duty day. Some medications may be ready same day after consultation with pharmacy staff. All prescription refills will be ready within three duty days. Certain medications may need to be ordered in, which will add to processing time. Be sure to sign up for auto-notifications so you can know exactly when your prescription is ready (often much sooner than the promised pick-up time).
The 90th Medical Group Pharmacy at FE Warren AFB follows the Tricare Uniform Formulary. Please note that not all formulary medications will be routinely stocked at the pharmacy and may need to be ordered in. If a medication requires a Prior Authorization, extra paperwork will need to be submitted to TRICARE by your provider. Patients and Providers, please see the section, Related Pharmacy Links, for more information.
Over-The-Counter Self-Initiated Care Program
The pharmacy now offers certain over-the-counter (OTC) medications without a prescription!
Who is eligible?
All TRICARE beneficiaries! If you can fill a prescription at the pharmacy, you can use the OTC program.
How does it work?
Just pull a ticket at the pharmacy kiosk and the technician will give you a simple SICK form to fill out where you select what medications you need.
Special Duty Status?
If you are PRP, AUoF, or Flight status, you will need to get the SICK form approved and signed by your provider. This adds a few extra minutes, but is still much faster than making an appointment!
Is there a limit to what I can get?
Yes, medications are limited to 4 items per month per patient. Parents can get up to 4 items for themselves and up to 4 items per child. Quantities are also limited to one of each selected medication per patient (for example, no getting 4 bottles of ibuprofen for the same patient at once).
What medications are available?
For the most up to date information of what is available, please contact the pharmacy by calling 307-773-3638.
Related Pharmacy Links
TRICARE Pharmacy Program
TRICARE Formulary Search Tool
Use the TRICARE Formulary Search Tool to look-up your medication. A search can tell you:
Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug
Where the prescription can be filled
Copayments and limitations, such as prior authorization
Coverage review requirements and forms
Alternative medications, including costs
To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.