Pharmacy

The Pharmacy will have the following changes after April 24, 2021 along with MHS GENESIS implementation:

Formulary

The local formulary policy will be followed until April 24. After this date, F. E. Warren Pharmacy’s formulary will be the same as TRICARE’s formulary.

Please note that not all formulary medications will be routinely stocked and the pharmacy may need to order the medication in as needed. If a medication requires a Prior Authorization, it will need to be submitted to Express Scripts by your provider. Any Prior Authorizations on file at the pharmacy will NOT be automatically transferred to Express Scripts. Providers may be proactive and submit Prior Authorizations ahead of this implementation. Patients and providers, please see the section, “Related Pharmacy Links”, for more information.

Pharmacy Phone Activation

Patients may activate electronic or faxed prescriptions or speak to pharmacy personnel directly for consultation at 307-773-3638.

Pick-Up Scheduling Line

• Scheduling for prescription pick-up is no longer required. 
• See prescription pick-up below.

Auto-Notify Service

Please call the pharmacy activation to enroll to receive a call or text when your prescription is ready. You can pick up your prescription at the pharmacy windows inside the 90 MDG building any time during duty hours after receiving your automated notification. 

Electronic Prescriptions

Have your doctor send us prescriptions electronically to “DOD FE WARREN AFB EPHARM.” Call 307-773-3638 to activate the medication for us to start filling it. You will be given a time estimate of when it will be ready. 

Hard Copy Prescriptions

Pharmacy patrons that wish to bring in hard-copy prescriptions may fill out the envelopes at the table near the entranceway, place the hard-copy prescriptions in the envelope, and hand them to staff at the pharmacy windows. Once received, staff will activate the prescriptions to fill.

Refills

Patients may request refills 24-hours a day on the automated refill line at 307-773-2330 or on the MHS GENESIS Patient Portal. This counts as activating your refills. Refills may be requested up to 3-weeks early on a 90-day supply of medication. Refills will only be allowed three days early on controlled substances. If you have no remaining refills, call the appointment line and ask to speak to a nurse or make a telephone appointment with your provider if necessary. Please do this at least a week before you run out of medication.

Prescription Pick-Up

All prescriptions will be available for pick up in the pharmacy windows inside the building. Please only come after you are notified that your prescription is ready.  Wait in line on one of the position markers, maintaining 6 feet of social distance.  Be advised, masks are mandatory while in the Medical Group.

Processing Time

Once activated, new prescriptions will be ready within 24 hours. Some medications may be ready same day after consultation with pharmacy staff. All prescription refills will be ready within three duty days. Certain medications may need to be ordered in, which will add to processing time.