6900 Alden Dr., Building 160
F.E. Warren AFB, WY 82005
Phone: 307-996-8558 or 307-773-3461 option 5
Please provide your contact information when contacting the patient advocate. Email responses will not be made by the medical clinic unless they are made through a secure messaging system, such as the MHS GENESIS Patient Portal.
Beneficiary Counseling and Assistance Coordinator (BCAC)/Debt Collection Assistance Officer (DCAO)
Phone: 307-773-3461 option 6, option 2
Interactive Customer Evaluation (ICE)
90th Medical Group – F.E. Warren Air Force Base Appointment Line
Referral Management Center (RMC)
Phone: 307-773-3461 option, 6, option 1
Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.