Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Laboratory

Clinical Laboratory provides services for all eligible beneficiaries. Laboratory services are provided on a walk-in basis. The laboratory collects and tests patient specimens upon authorized request from your primary care manager.

For requests from off-base providers, we require a signed requisition form from your primary care manager, which can be faxed to us or hand carried to the laboratory. Test results are returned directly to the ordering primary care manager. Your primary care manager will contact you regarding interpretation and follow-up of your results. The laboratory does not give results to patients directly, nor do we offer interpretation of lab results.

You can retrieve your results from your primary care management team, MHS GENESIS Patient Portal, or at the Medical Records office.

Contact Us

Phone

307-773-2930

Fax

307-773-5394

Hours

Monday - Friday, 7:30 a.m. - 4:30 p.m.

Location

Building 160

Don’t forget to keep your family’s information up to date in DEERS!